Your customer, an advertising agency, wants to create automated rules in Search Ads 360 for all the campaigns associated with their agency--but they can't see all their campaigns. What's one reason this might be happening?

All accounts are managed within campaigns, and you have campaign-only access.

All accounts are managed within submanager accounts, and you have submanager account access.

Some accounts are managed within manager accounts, and you have campaign access.

Some accounts are managed within manager accounts, and you have submanager account access.

Explanation

Analysis of Correct Answer(s) This option correctly identifies a common reason for limited visibility based on account structure and user permissions. In Search Ads 360, advertisers often link to a hierarchical ad platform structure, such as a Google Ads Manager Account (MCC).

  • An agency might use a top-level Manager Account to oversee all clients. For organizational purposes, these clients can be grouped under different Sub-manager Accounts.
  • If a user's access is granted only at the Sub-manager level, they can only view and create rules for the campaigns within the specific accounts managed by that sub-manager.
  • They would not be able to see campaigns managed under other sub-managers or those linked directly to the parent manager account, thus explaining the incomplete view.

Analysis of Incorrect Options - "All accounts are managed within campaigns, and you have campaign-only access.": This premise is incorrect. Campaigns exist within accounts, not the other way around. - "Some accounts are managed within manager accounts, and you have campaign access.": While having only campaign access is a valid reason for limited visibility, the sub-manager scenario is a more specific and structural reason for why an agency user would be missing entire groups of accounts. - "All accounts are managed within submanager accounts, and you have submanager account access.": This option is less precise. The key issue isn't simply the existence of sub-managers, but that the user's access is restricted to a lower level in the hierarchy, preventing them from seeing the full scope available at the parent manager account level.