Alberto has been researching what makes a user-focused organization a successful one. During this research, Alberto has come to realize that everyone plays a part in optimizing the user experience on an ongoing basis. What is the marketer's part in optimizing the user experience on an ongoing basis?
Implementing tracking for measurable outcomes and share data across teams
Running tests across advertising platforms and implementing results to improve efforts
Supporting and encouraging testing and enabling budgets to allow for it
Aligning with developers to create options for testing site and app improvements
Explanation
Analysis of Correct Answer(s) The marketer's specific contribution to ongoing user experience (UX) optimization lies within their primary area of responsibility: advertising and acquisition channels.
- Running tests across advertising platforms is a core marketing function. Marketers continuously experiment with ad creatives, copy, targeting, and landing page offers on platforms like Google Ads and social media.
- By implementing results to improve efforts, they directly optimize the user's initial touchpoints with the brand. A relevant, compelling ad that leads to a congruent landing page creates a seamless and positive start to the user journey.
Analysis of Incorrect Options - Implementing tracking and sharing data: This is a broader, cross-functional role. While marketers rely on this data, the technical implementation often involves data analysts or developers, and sharing insights is a company-wide responsibility. - Aligning with developers for testing: This role is more closely associated with Product Managers or CRO (Conversion Rate Optimization) specialists. They typically lead on-site and in-app testing initiatives, collaborating with developers to implement changes. - Supporting and enabling budgets for testing: This describes a leadership or management role. Senior leaders are responsible for championing a testing culture and allocating the financial resources required for optimization efforts.